Consulting Services for Modernization of Government Services Project

Consulting services to develop cyber security strategy, action plan, operation framework related to mobile devices management in the Government


Modernization of Government Services Project 

Project ID No. P148537

Credit No.: 6126-MD

Reference No.: MD-eGA-123375-CS-CQS

The Republic of Moldova has received financing from the World Bank toward the cost of the Modernization of Government Services Project and intends to apply part of the proceeds for consulting services.

The purpose of this assignment is to develop strategy and action plan for management of mobile devices (mobile phones and tablets) and data in government. 

The e-Governance Agency now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services. Interested Firms shall provide information demonstrating that they have the required qualifications and relevant experience to perform the Services (required qualifications and experience of the firm, but not individual experts’ bio data). The shortlisting criteria are: 

The Consultant should be a firm with extensive experience in the field of IT and Cyber security consultancy, which shall have:

  • Professional experience in providing consultancy, including development of process and procedures in area of IT Service Management, Cyber Security controls, Mobile Device Management implementation (during the last 5 years);
  • Minimum one successful project in the last three years in one of the following areas:

- BYOD strategy development for public/private sector, 

- Consultancy in implementation and/or implementation of Mobile Device Management system;

  • Certification obtained related to quality and security management (ISO 9001, ISO 27001) would be an asset.

The Expression of Interest shall state clearly the name of the Consultant (either individual Firm, Joint Venture or subconsultancy) and be signed by an authorized representative. Information regarding the projects implemented, shall include: time frame, assignment name, tasks performed/deliverables, Client, the role of the firm (main Consultant/Partner in JV/sub-consultant), approximate contract value, etc.). 

The attention of interested Consultants is drawn to paragraph 1.9 of the World Bank’s Guidelines: Selection and Employment of Consultants under IBRD Loans and IDA Credits and Grants by World Bank Borrowers, dated January 2011, revised July 2014 (“Consultant Guidelines”), setting forth the World Bank’s policy on conflict of interest.    

Consultants may associate with other firms in the form of a joint venture or a subconsultancy to enhance their qualifications.

A Consultant will be selected in accordance with the CQS method (Selection based on the Consultants’ qualifications) set out in the Consultant Guidelines.

Further information can be obtained at the address below during office hours, i.e. 0900 to 1700 hours. 

Expressions of interest must be delivered in a written form to the address below (in person, or by mail, or by e-mail) by October 14, 2019.

E-Governance Agency of the Republic of Moldova 

Attn: Elena Adam, Procurement Specialist

42B A. Puskin Street, MD 2012, Chisinau, Moldova

Tel: +373 22 82 00 21; 

Mob: +373 79886638; 


The Terms of Reference can be found here -